Penn Ohio Roofing

Privacy Policy for Penn Ohio Roofing and Siding Group LLC

Effective Date: August 6, 2026

Penn Ohio Roofing and Siding Group LLC
765 S Irvine Ave
Sharon, PA 16146
Phone: 724-877-7172
Email: info@pennohiorc.com

Information We Collect

We collect information you provide directly to us through forms on this website, by phone, by email, or by text message. This includes:

Your name
Your email address
Your phone number, including mobile number
Your property address and, where different, your mailing address
Project details such as roof age, description of damage, materials, and desired scope of work
Photos, videos, or documents you choose to upload or send us
Insurance claim information where you provide it, such as carrier name, claim number, adjuster contact, and scope or loss documents
Any other information you choose to submit to us

We also collect certain technical information automatically when you visit the site, including your IP address, browser type and version, device type, operating system, referring and exit pages, the pages you view, and date and time stamps.

How We Use Your Information

Providing, operating, and maintaining this website
Scheduling and confirming roof inspections and appointments
Responding to quote, estimate, and financing inquiries
Communicating with you about an active project, including crew scheduling and status
Customer service, warranty follow-up, and resolving disputes
Sending you email and, where you have given consent, text messages
Understanding how visitors use the site so we can improve it
Detecting, preventing, and addressing fraud, abuse, and security issues

SMS and Text Messaging

Types of messages. If you opt in, Penn Ohio Roofing and Siding Group LLC may send you text messages including: acknowledgment of an inquiry you submitted; inspection scheduling and confirmations; appointment reminders; crew arrival and dispatch notifications; project status updates; follow-up on an open estimate; direct responses to questions you ask us; and — where you have separately consented to marketing messages — occasional promotional messages about seasonal offers and maintenance services.

Eligibility. You must be 18 years of age or older to opt in to our text messaging program.

How we obtain consent. Consent is obtained through an unchecked checkbox on forms on this website that you must affirmatively select, or verbally when you call our office and request text follow-up. Consent to receive text messages is not a condition of purchase or of receiving any service from us. Penn Ohio Roofing and Siding Group LLC does not purchase, rent, or import phone numbers from third-party lists, lead brokers, or data providers for our text messaging program.

Message frequency. Message frequency varies based on your project and your preferences.

Rates. Message and data rates may apply.

How to opt out. You may opt out at any time by replying STOP to any message. You will receive one confirmation message and no further text messages will be sent. Reply HELP for help, or contact us at 724-877-7172 or info@pennohiorc.com.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent will not be sold or shared with any third party.

Carriers are not liable for delayed or undelivered messages.

See also our Terms and Conditions for the full text messaging program terms.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. These include encrypted transmission of data submitted through this website (SSL/TLS), access controls that limit employee and contractor access to the information needed to perform their duties, secure hosting with security monitoring, and periodic review of our data handling practices. We retain personal information only as long as necessary for the purposes described in this policy or as required by law. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, measure site performance and traffic, and measure the effectiveness of our advertising. The analytics and advertising technologies used on this site are Google Analytics 4 and Google Ads conversion tracking. You can disable or delete cookies through your browser settings; if you do, some parts of the site may not function as intended.

Third-Party Advertising and Websites

Third-party advertising networks and measurement providers may use cookies, web beacons, and similar technologies when you interact with our ads or visit our site. We have no access to or control over cookies set by these third parties. We encourage you to review the privacy policies of any third-party site or ad network for information about their practices and your choices. This Privacy Policy applies only to information collected by Penn Ohio Roofing and Siding Group LLC through this website and our own communications.

Service Providers

We may share information with trusted service providers who perform functions on our behalf, including website hosting, customer relationship management (CRM), appointment scheduling, email delivery, text message delivery, and analytics. These providers may access your information only as needed to perform their services for us and are contractually prohibited from using it for any other purpose. Mobile information and text message consent are never shared with third parties or affiliates for marketing or promotional purposes and are never sold.

Your Rights

You may unsubscribe from marketing email using the unsubscribe link in any email.
You may opt out of text messages at any time by replying STOP.
You may ask us to correct your contact information.
You may ask us to delete your information, subject to legal, contractual, warranty, and record-keeping obligations.

To make a request, contact us at 724-877-7172 or info@pennohiorc.com, or write to Penn Ohio Roofing and Siding Group LLC, 765 S Irvine Ave, Sharon, PA 16146.

State Privacy Rights

California residents (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect and how we use and disclose it, the right to request deletion of your personal information, and the right to opt out of the sale or sharing of your personal information. We do not sell personal information, and we do not share mobile numbers or SMS consent data. To exercise these rights, contact info@pennohiorc.com or 724-877-7172. We will acknowledge your request within 10 business days and respond within 45 days, with one 45-day extension where permitted.

Residents of the European Economic Area and United Kingdom (GDPR)

If you are located in the EEA or UK, you have the right to access your personal data, to request rectification of inaccurate data, to request erasure, to restrict processing, to object to processing, and to data portability. To exercise these rights, contact info@pennohiorc.com or 724-877-7172. We will respond within 30 days of receiving your request.

Children's Information

We do not knowingly collect personal information from children under 13 years of age. If you believe a child has provided us information, contact us and we will delete it. Our text messaging program is intended for individuals 18 years of age or older.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Material changes to how we handle text messaging consent will be posted here before they take effect.

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