Is ice damming covered by insurance?

Resulting interior water damage often is; the roof work to prevent it usually is not. Document the damage before cleanup.

Can I just install heat cable?

Cable can manage a small chronic spot but it does not fix the attic heat loss causing it, and it costs money to run all winter.

How fast can you get here in a freeze?

We are about 30 minutes out. In a hard freeze-thaw week we prioritize homes with active interior water.

Penn Ohio Roofing

Ice Dam Removal in Austintown, OH

In-house crews out of our Sharon, PA shop.

Austintown does not get the dramatic valley ice dams that steep old city houses get. It gets long, shallow dams that run the entire wide eave of a postwar ranch — and they are just as destructive.

Ice Dam Removal in Austintown, OH — Low-pressure steam removal — the only method that will not damage shingles.

Steam First, Never Chipping

We remove dams with low-pressure steam, which melts ice without hammering your shingles, gutters or drip edge. Chipping with a hatchet or hammer is how eaves get destroyed in February, and roof-melt chemicals just relocate the problem. Steam gets water moving off the roof the same day.

Then Fix Why It Formed

A dam means warm air is escaping into the attic and melting snow that refreezes at the cold overhang. On a 44515 ranch that is almost always blocked soffit intake — old blown insulation packed into the eave — with too little ridge exhaust. Clear the intake, add baffles, balance the ridge, air-seal the ceiling penetrations, and you break the cycle instead of paying for steam every winter.

What Is Ice Dam Removal?

Ice dam removal is the process of clearing the thick ridge of ice that builds up along the edge of a roof during winter. Left alone, that ridge stops melted snow from draining, so water pools behind it, works back up under the shingles, and leaks into the ceilings, walls, and insulation of the house. In Austintown, OH, ice dam removal is a winter emergency service — the goal is to open a drainage path through the ice before the next thaw cycle pushes water inside.

How Ice Dams Form on Austintown Roofs

1Snow accumulates on the roof. Heat escaping the attic warms the deck under the snow and melts the bottom layer, even when the outside air is well below freezing.
2That meltwater runs down the slope until it reaches the eave and the gutter — the parts of the roof that overhang unheated space and stay at outdoor temperature.
3At the cold eave the water refreezes. Repeat that over a few days and the refrozen ice builds into a solid dam several inches thick along the edge, usually with a row of icicles hanging off the gutter.
4Once the dam is tall enough, meltwater backs up behind it and sits on the roof. Shingles shed water — they do not hold standing water — so it wicks up under the courses and through the deck.
5The first thing most Austintown homeowners notice is a brown stain on a ceiling or the top of an exterior wall, sometimes weeks after the ice appeared.

Safe Removal Methods

Low-pressure steam. A steamer melts a channel through the ice at roughly 300°F but at low pressure, so it removes ice without touching the shingle surface. It is the only method manufacturers accept on an asphalt roof in winter.
Clear the full drain path — roof, gutter, and downspout. Melting a channel in the roof ice while the gutter is still frozen solid just moves the problem a foot to the left.
Roof raking from the ground. Pulling the lower three or four feet of snow off after a heavy fall is genuinely useful, low risk, and something a homeowner can do safely with a telescoping rake and both feet on the ground.
Interior triage first. If water is actively coming in, catch it, and if a ceiling is bulging, relieve the water with a small hole rather than letting a section of drywall come down.
Photograph everything. Interior water damage from ice and snow is frequently covered under weight-of-ice-and-snow provisions, and the documentation matters.

Methods to Avoid

Chipping with a hammer, hatchet, or spade. Cold asphalt shingle is brittle — chipping cracks it and gouges the deck, and the leak you create is bigger than the one the dam was causing.
Pressure washing. High pressure strips granules and drives water under the courses.
Rock salt or calcium chloride socks. They corrode aluminum gutters, flashing, and fasteners, stain masonry and siding, and kill the plantings below. They also only open a small hole for a short time.
Torches and open flame. This is how houses burn down in January. Never.
Climbing an icy roof. Even experienced roofers do not walk an ice-covered slope; the work happens from a ladder and from the ground.
Treating heat cable as a fix. It manages a symptom, costs money every winter, and leaves the underlying attic problem in place.

Warning Signs on a Austintown, OH Home

Icicles more than a foot long hanging from gutters or the eave.
A visible ridge or shelf of ice along the roof edge, with clear standing water or slush behind it.
Snow melted off the middle of the roof while the eaves stay packed — a direct sign of attic heat loss.
Water stains on ceilings or at the top of exterior walls, or peeling paint along an outside wall.
Damp or matted attic insulation, frost on the underside of the roof deck, or a musty smell in the attic.
Gutters pulling away from the fascia under the weight of ice.

What Drives the Cost of Ice Dam Removal in Austintown

•Linear feet of dam, and how thick it is — a 20-foot ridge on one eave is a very different job from an entire perimeter.
•Roof height and access. Second- and third-story eaves take longer to set up safely.
•Whether the gutters and downspouts are frozen solid and have to be opened as well.
•Whether it is an active-leak emergency call during a storm event, or a scheduled clearing.
•Removal is billed hourly with a two-hour minimum, quoted firm before we start work.

Ice Dam Removal Work Near Austintown

Representative projects from our crews across the Shenango Valley and the PA/OH border.

Ceiling staining from water that backed up behind an ice dam. Austintown, OH. — Ceiling staining from water that backed up behind an ice dam.

Meltwater refreezing at the cold eave and backing up under the shingles. Austintown, OH. — Meltwater refreezing at the cold eave and backing up under the shingles.

Ice dam after a freeze-thaw cycle, before steam removal. Austintown, OH. — Ice dam after a freeze-thaw cycle, before steam removal.

Manufacturer credentials

GAF Master Elite Contractor. Held by a small percentage of roofing contractors nationwide. Required to install the GAF Golden Pledge warranty — 50 years on materials, 25 years on workmanship, transferable once. GAF inspects the completed roof before issuing the warranty.
Owens Corning Preferred Contractor.
IKO Craftsman.
Fully insured in Pennsylvania and Ohio. In-house crews — no subcontractors. Family-owned and operating out of Sharon, PA since 2000.

Path 1 — Insurance claim

For wind, hail, or storm-driven damage. We walk the roof with your insurance adjuster and document what we find so nothing that should be covered gets missed. We are not a public adjuster — that is a separate PA license — and we do not negotiate the settlement. We document damage, meet the adjuster, and rebuild what the carrier approves to code and to manufacturer spec.

Path 2 — Retail with financing

For roofs simply reaching the end of their life. 0% interest financing on shorter terms and long-term financing that keeps monthly payments low. Runs through a lending partner and is subject to credit approval. We walk through both paths in the free in-home estimate before you sign anything. See financing details →

Frequently Asked Questions — Austintown

Is ice damming covered by insurance?: Resulting interior water damage often is; the roof work to prevent it usually is not. Document the damage before cleanup.
Can I just install heat cable?: Cable can manage a small chronic spot but it does not fix the attic heat loss causing it, and it costs money to run all winter.
How fast can you get here in a freeze?: We are about 30 minutes out. In a hard freeze-thaw week we prioritize homes with active interior water.

Get Free Estimate 724-877-7172

Local information sources